Called to get service done for my elderly mom's washer. Was told he didn't have time to help anyone but those who purchase directly from them. When asked for a referral I was advised he didn't know.
I saw just 1 Google review and 2 other reviews when I tried to determine if I wanted to contact A-1 Maytag to come fix our expensive, in-wall refrigerator. All of the reviews were more than 12 months old and rather negative. I was concerned, but the other repair service option that Kitchen-Aid gave me had even worse reviews.
Super easy to work with, called and discussed our options over the phone, by the end of the day I had a new washing machine delivered and the old one was gone. Thank you so much!
Great family run business. Darlene saved the day - helped me select refrigerator over the phone. It was delivered the next day - her son and co-worker carefully removed and reinstalled doors to move it into our kitchen. They took time, paid attention to detail, knew the product, and provided excellent service. This was in contrast to refrigerator originally ordered from a box store - horrible experience - were unable to deliver for 5 days because deliveries were backed up, the refrigerator was not in a boxed or protected in the truck, they damaged house door trying to move it in and refrigerator ended up being damaged and dented. Canceled order and went with A-1. Great decision!
The service I got was FABULOUS! I contacted A-1 Maytag on Friday December 30. We had already had one service company tell us the 10-year old refrigerator couldn't be fixed. A-1 initially told me that they generally only serviced what sell, while being very sympathetic to my problem. After the person who took my call talked to his service manager, he said they would try to see what they could do, but didn't promise anything. The service manager called me back later and said he thought they could fix it, but needed to order an expensive kit (5% of the cost of the refrigerator). Three (3!) working days later at 0900 they called and asked if they could come put it in. They basically had to replace the whole control system. Very clean. Very professional. Very personable. Happy wife. Happy (cheap) husband. Happy life.
Didn't buy from them but I took my dryer there for repair because they don't come on base. Very professional staff and service had my fixed in 24hrs and at a good price!!!
A 1 Maytag Home Appliance Center is a US Home Goods Store based in Columbus, Mississippi. A 1 Maytag Home Appliance Center is located at 1515 US-45, Columbus, MS 39705, USA.
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