I can't believe what I was told today. For as long as I can remember, I had always had a great service at this location and the other location (when they were downtown). I have been coming to Spiller's every since I got my 1st apartment (1996). My grandmother (Mrs Hicks), have been doing business with this company for as long as I can remember and I'm 38. My uncle just bought some furniture from them also. I was told today that I couldn't use the down payment that I put down on a lay-a way awhile ago, because if you cancel the lay-a-way you just lose your money. I went to the store the next week and told them that I was not going to get it. The sales person told me that I could not get my money back and I replied "Oh I know, I can just use it on my next purchase." So after being told I couldn't use it today, by Larry,I call another location trying to understand this. This sales person calls back to the Columbus location and then tells him that the store credit was expired. When I was told that I could get a store credit no one said that I had to use it by a certain date. Yes, it has been 8 months. He tells the other sales person it's almost been a year. I didn't think that mattered when you didn't give me a expiration date. What's done is done. I'll make sure all my family and friends know about this.
Spiller Furniture is a US Lodging based in Columbus, Mississippi. Spiller Furniture is located at 1207 US-45 #8, Columbus, MS 39705, USA.
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